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FAQs

Do we offer cash on delivery?

Yes, we offer cash on delivery as a one-payment option.

What should I do if I receive a damaged or wrong product?

Contact our customer support via email or call and we can offer to exchange products or can refunds money within 14 working days after the inspection.

Can I change or cancel my order?

You can only change or cancel the order before it is shipped from our warehouse.

Reach out to our customer support for more information.

How long will delivery take?

Orders can take between 1-3 business days (excluding weekends and holidays) to process. Processing an order involves picking, packing, and getting the order ready for shipment. Once the order is picked up by the courier, it is considered ‘shipped’.

What exactly happens after ordering?

After you place an order, your order will be confirmed and then the order will be shipped.

Delivery charges for orders from the Online Shop?

Standard delivery charges will be applied, however, for high weigh orders it many vary.

Are Multan Surgical Store products made of and are they safe for my family?

We work hard to choose the best Product, and make sure they’re responsible for the environment and human health

I have feedback or questions about Multan Surgical Store product, how can I contact?

Contact us on 0344 4444336 or email us at support@multansurgical.co

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